That is very good since the country is not a member of any signal intelligence alliances. 168. Also check the dns settings of your vpn while you're there. For some customers the Web Safe adjustments are not functioning. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Joining in. If I turn on a VPN, everything is accessible. Welcome to Virgin Media’s help and support page. 222 and 208. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anythingLook out your virgins media virus safe settings have blocked this site. Virgin Mobile. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. I can access their US site but not their Europe site. Just to set expectations the issues with Child Safe have persisted for over 12 months. Options. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. 1. You’ll pay nothing for 3 months (with no payment details. Activate Web Safe. Options. Virgin is still working on a more flexible system. 4. com again and noticed a. More about Web Safe. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. 1. Every attempt bounces me back to the 'My Account' page. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. 1. If that doesn’t help, you’ll need to try turning off Virus-safe. I keep getting the following message and when I have checked back a couple of days later nothing has changed. Child Safe switched OFF but blocking sites. Learn more. I have web safe switched off but still certain sites wont load. It works now. Please enter your email. Parental controls are a set of tools designed to protect and keep children safe online. My Virgin Media makes managing your account easier with all your information in one place. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. SpeedWhy is my virgin media WiFi saying weak security? If you have a Virgin Media Hub and are using iOS 14, you might have seen a message alerting you to “weak security” on your WiFi connection. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Then click on Parental Controls and turn it off. Learn. These categories will remain blocked until you turn Child Safe off. 1. QuickStart, set up and connections. Please Advise how to Turn Child Safe Off in Networking and WiFi Thursday; Connecting to google wifi in Networking and WiFi 24-04-2023; Re: Can't turn off parental controls in Networking and WiFi 21-04-2023Step 1. 3. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Follow these easy steps: 1. Welcome to the community and thanks for taking the time to post your issue on the forums. In order to check the settings, I will just need to take a few details via private message. nslookup protonvpn. Web Safe consists of Virus Safe and Child Safe. Hello, I'm trying to turn off the virus and child safes, but I keep getting an error: "sorry the changes you made haven't been - 5369763 Browse Virgin Media Virgin Media CommunityStream from Virgin Media. Reply. Status: Offline. Any website unsuitable for children is blocked by default. 1. See Options. Log in to My Virgin Media. SpeedI go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. need user name and password of account to log in. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. The first is categories. Sign in to My Virgin Media a. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more. Reply. SpeedCan I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. To stop automatically connecting to our WiFi hotspots, you’ll need to delete the Virgin Media WiFi profile on your device. 168. g. Log in to My Virgin Media ; Go to My Apps; Select Parental Controls in Virgin Media Web Safe; Click on Manage Web Safe; Switch on Child Safe; Adjust the settings according to. in Switched On Families 18-10-2023; Child Safe not working in Security matters 10-10-2023; Child safe issues, Virgin Media customer service is appalling in Security matters 01-10-2023; Cannot Turn Off Websafe and Child Safe in Security matters 29-09-2023Hi, i can’t turn on child safe or web safe from the security area of the my virgin media website. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Then try this link to see if that allows the page to load. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. We'll be more than happy to assist from here! Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Step 1. Security matters. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. If Child Safe is turned off, the settings are saved until Child Safe. 67. 67. Home Phone. I've turned off web safe but sites are still being blocked. IPSec Pass-Through. Changing DNS on your device is the best option VM have other DNS 194. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Here’s how you can access the Virgin Media router settings: 1. I tried to check the AS name as advised on the forum , here is what I found. Virgin Mobile. Learn how you can change Web Safe settings to turn Child Safe off. 2. Click on Web Safe 4. You can go look up how to change the DNS in whatever operating system you are using yourself. Virgin Media. Try computers with Cisco’s OpenDNS using 208. To turn parental controls off on Android, you need to go to the Play Store. Solved: Hi, I can't seem to turn on Web Safe. I have web safe switched off but still certain sites wont load. Account - Cable. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887. If the AS Name does not contain Virgin Media then:. Introducing 1. 2. Click on the toggle button or checkbox to turn off the Wi-Fi Hotspot feature. 1. For fraudulent e-mails, forward to phishing@virginmedia. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. 1. Home Phone. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Reply. Reply. The info to report to VM was given above. Sign in to My Virgin Media a. try going to if Web Safe is on this site should be blocked. As in the title, both were turned off several days ago but are still blocking websites. If you could kindly inform us if this still happens when you visit a VPN site, we can take things further here - we may need to drop you a PM to try this on our side if this still isn't working for you!Child safe not working. When I go to the settings page and click to turn on, I get the message " Sorry the -. QuickStart, set up and connections. It'll help to. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. After that, click onManage services. 8. 9. Add a Comment. Engage with our active forum today!. It only appears when using Microsoft Edge as the browser. . Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksIn this conversation. This would double NAT you and could expose the WebUI to internet. Web Safe only works on devices connected to your Virgin Broadband at home. Stay safe online. 18-04-2022 18:13 - edited 18-04-2022 18:14. Adjust the settings according to the level of protection you want. Virgin Media customers can get. Virgin Media; My Virgin Media; Shop;. Thank you!Free returns Within 90 days. Please look out for the envelope on the top right of your. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Here’s how you can access the Virgin Media router settings: 1. Select Parental Controls in Virgin Media Web Safe. 18-04-2022 18:13 - edited 18-04-2022 18:14. Click on Plans and device. Activate now in My. It may take up to 24 hours for the change to be activated on your modem. Account - Mobile. Options. run the Standard test and confirm the. Virgin Media; My Virgin Media; Shop;. Virgin Media Community; Stay safe online; Security matters; Cannot turn off web safe since yesterday; Options. Go to the Plan and Device tab and click on Manage services. 0 Kudos. on 27-08-2023 09:39. e. com via terminal and search the IP to see where its pointing to), so had to turn off the web settings, rebooted my router just in case and used a new terminal window to ping github. Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?This is all I see, on both my laptop and my phoneChanging Virgin Media Web Safe Settings on Desktop/Laptop. Any website unsuitable for children is blocked by default. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. How to bypass Virgin safe search? Accessing Websites Blocked By Virgin Media The easiest way to access websites blocked by your ISP is by connecting to a VPN. What’s more, it’s compatible with all. It offers parents the ability to control what their children can do online, as well as parental controls. Click on Mail in the side bar. Adjust the settings according to the level of protection you want. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Best. That can be turned off, or just don't use Virgin Media DNS. We are able to update this setting for you manually too, we just need to confirm a few account details. The computers and devices you wish to authorise are set up so that. Virgin Media: Web Safe. Virgin Media: Web Safe. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. 1 into the address bar of your browser. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. When it comes to network security, one of the biggest challenges organisations face is the potential cost and complexity of managing everything in-house. Changing the computer's network settings to use any Public DNS should re-gain full access. Can somebody please advise how to turn the Child Safe Lock off?. 4. Click the big on/off icon to connect. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. To turn off SafeSearch on Virgin Media, follow these simple steps: 1. Verified account Protected Tweets @; Suggested usersVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 8. Child safe is stuck off on my account despite it looking like it's active on my settings page. You need to turn it off, it blocks the sites. Then tap Hide explicit results. If you changed the computer's network settings to use any Public DNS does that re-gain access. Turn on suggestions. This bypasses Virgin media website blocking, allowing you to access. Sorry to hear of the issues with the web/child safe. Are you still needing your Virus Safe settings amended? If so, let me know and I'll be able to help further. If this doesn't work, or your device doesn't have a camera, you can manually enter the number displayed alongside the QR code into your authenticator app. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. I have checked the systems at our side and there is no issue. '> I have disabled the two options that I have as web-safe and child-safe, and using my own DNS in Laptop and also in router, but I still have issue connecting modem mode hub3 to either of my DDWRT or OpenWRT routers. That's why they should install a VPN on whatever device they use thereby bypassing any filtering or blocking protocols that web safe tries to implement. Click: Web Safe. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Add a new username and password. Log in to your Virgin Media account using your email address and password. Stream from Virgin Media. Use a free web proxy and enter Use the Get Magnet Link site. From there the Web Safe can be accessed and configured. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Once logged in, select ‘My. icon on the upper-left edge of your screen. Browse Virgin Media Virgin Media Community. 8. Reply. icon on the upper-left edge of your screen. Wait a few minutes while your Hub reconnects to the internet, then turn on your computer or device. 1/. Phone. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. I have even tried blocking specific sites and childsafe is still not blocking it. We will need to run some further checks from our side so I am going to pop you over a private message to take a few details. Thank you for your reply and for confirming you have checked the settings on the site. Simply uninstall the Virgin Media Connect app and you. Hi there can someone help please My Web safe setting are off but I keep still getting blocked - 5279633. 5. Joining in. Learn how you can change Web Safe settings to turn Child Safe off. Post back here to have issue flagged to the forum team-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Thanks . Apply the Public DNS to the computer / device / your own Router i. 3. Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. 5. Thanks for getting in touch. What’s more, it’s compatible with all. The new fibre phone line is designed to work with the same phones as the old copper line. Please look out for it in the top-right, purple envelope. kkayadi • 2 days ago. 8. I would like to turn wifi off at night, This is not block it to certain devices - just plain old OFF, without turning the router off. Virgin Blocking Access to my website in Networking and WiFi 3 weeks ago; I cant turn off parental lock in QuickStart, set up and connections 11-10-2023; My Virgin Media App not working in QuickStart, set up and connections 17-08-2023; Can’t disable parent controls in Networking and WiFi 09-07-2023parental control turn off pls in Security matters 2 weeks ago; Can’t turn off child safe in Switched On Families 4 weeks ago; Can't turn of web safe or virus safe through website or app in Switched On Families 4 weeks ago; Virus safe and child safe don't turn off in Switched On Families 4 weeks ago; Cant turn child safe off in Switched. There are several parental control apps for your Android device available in the Google Play store. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Login in the the Virgin Media online account and try the to enable websafe. We would like to show you a description here but the site won’t allow us. QuickStart, set up and connections. Hi there, thank you all for your help. Make sure the setting is saved and applied. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Learn how you can change Web Safe settings to turn Child Safe off. We would like to show you a description here but the site won’t allow us. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. If you changed the computer's network settings to use any Public DNS does that re-gain access. More about Virgin Internet Security. Every attempt bounces me back to the 'My Account' page. Any help appreciated. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. If you need to change the settings of your Virgin Media hub while it’s in modem-only mode (to put it back. . The forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. 2. Note: If you’re using an ntlworld. Virgin Media also offers an additional security tool called F-In summary, my ISPs (Virgin Media) Web Safe Settings were on, and this resulted in some issue with connecting to github (ping GitHub. Summer 2021. Simply uninstall the Virgin Media Connect app and you. Select the SPAM setting you’d like to use: Reject All Spam messages. Yeah another Child Safe post, never turn it on before but now it's on blocking off some of our devices from going to certain sites as it's deemed child safe have logged into the Virgin media and it's showed grayed off but it's still active and blocking off sites. 220. Access your bills, diagnose faults and manage your package. . Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. . If your Virgin Mobile is connected to your home broadband, you can browse protected. Hi thank you fir the reply. Afterward, click Apply and save your settings. Programmes rated 18, before 10pm. 2. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Find. Web Safe only works when you’re connected to your Virgin Broadband at home. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Background. New to the forum. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. Discover the web for yourself. After just over 1 month of being a customer I’m already asking to leave as in my view VM are in breach of contract to me and failing to meet their Off Com service provisions. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. After that time, 18-rated content. Parental Controls and select the setting to “off” to disable parental controls. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. The question was whether to disable the modem's firewall and rely on the router's only. 2. 0 Kudos. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Engage with our active forum today!. It’s easy to turn on. 1 REPLY billyg051 On our wavelength Options on 23-02-2023 22:15 Hi, @nigellowden Is it the Child Web Safe Filter you need to turn off? Login to your virgin. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Turn on suggestions. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. Re: Web Safe - not able to turn on in Switched On Families Tuesday; what is wrong with virgin media support team?? in Security matters Sunday; Safe Mode causing Errors, even when turned Off. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 222. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. If your websafe option is off, then the toggle will be greyed out. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Likewise if Web safe and Virus Safe were blocking, you'd get messages telling you this was the case. 0. I have childsafe switched on but it is still not blocking adult content. Account - Mobile. 8. 2. Depending when you joined us you may have Virus Safe or both Virus Safe and Child Safe turned on by default. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. Virgin Media Web Safe Log in to your My Virgin Media account. Thanks for your post on our Community Forums @Dan_G1, and a very warm welcome to you!. Click on Plans and device. It’s important you choose a passcode that’s different to the one you use to unlock your device. For more tips on how to keep your kids safe online, visit Internet Matters. TV. on 19-10-2022 07:04. Best,Parental controls block websites and applications that you think are unsuitable for your child. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. - 5397856. Click on Manage Web Safe. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. com email address, select your provider as virginmedia. 168. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. You are able to customise your settings, for example block. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. Enter the email address to which you want to forward the messages. My Virgin Media App. Forum; Apps. comThese categories will remain blocked until you turn Child Safe off. Lee_R. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. 67. Virgin Media also offers an additional security tool called F-Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Hoping someone can help. More about Virgin Internet Security. Virgin Media Web Safe & Kodi . Your account. . I keep getting the message seen in the attached picture. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Manage Your Account.